At Bright PV Tech Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website or services.
1. Information We Collect
We may collect the following information from you:
- Full name and contact details (e.g., email address, phone number, home address)
- Enquiry or service-related information
- Technical data such as your IP address and browser type
- Any other details you choose to provide via forms, phone, or email
2. How We Use Your Information
Your personal data may be used to:
- Respond to enquiries or provide quotations
- Arrange site visits or installations
- Deliver customer service and aftercare
- Improve our website and service offering
- Comply with legal or regulatory obligations
We will never sell or rent your information to third parties.
3. Who We Share Data With
We may share your information with:
- Qualified subcontractors or engineers carrying out services
- Product suppliers for warranties or support purposes
- Legal authorities, if required by law
All third parties are required to keep your data confidential and secure.
4. Cookies
Our website uses cookies to analyse traffic and enhance user experience. These small files may collect anonymous usage data.
You can manage or disable cookies in your browser settings. For more, see our Cookie Policy.
5. Data Security
We use secure systems to protect your information and restrict access to authorised personnel only. Our data handling practices comply with current data protection laws.
6. Data Retention
We only keep your personal data for as long as necessary to:
- Fulfil our service or contractual obligations
- Meet tax, legal or regulatory requirements
- Support warranty or maintenance agreements
Once no longer required, your data is securely deleted or anonymised.
7. Your Rights
Under data protection law, you have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your data (under certain conditions)
- Object to or restrict how your data is processed
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us at the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Bright PV Tech Ltd
📧 Email: info@brightpvtech.co.uk